Frequently Asked Questions

Everything you need to know about your journey to glowing skin.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. If you experience an adverse reaction, please contact our support team within 14 days.

Are your products suitable for sensitive skin?

Yes, all Uncover Skincare products are dermatologically tested and formulated to be gentle yet effective for all skin types, including sensitive skin.

How can I track my package?

Once your order is shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.

Do you ship internationally?

Currently, we ship to select countries. Please check our shipping page for a full list of international destinations and applicable fees.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.